syntharivexo - Smart Budget Management & Financial Planning Solutions

1

Information We Collect

When you create an account with syntharivexo, we collect several types of information to provide our budget management services effectively. This includes personal details you provide directly, such as your name, email address, phone number, and financial goals.

Personal Information

Name, email address, phone number, date of birth, and postal address for account creation and verification purposes.

Financial Data

Budget categories, spending patterns, income information, and financial goals you choose to input into our platform.

We also automatically collect technical information when you use our website, including your IP address, browser type, device information, and usage patterns. This helps us improve our services and ensure platform security.

Device identifiers and browser information
Pages visited and time spent on our platform
Location data (only with your explicit consent)
Cookies and similar tracking technologies

2

How We Use Your Information

Your information helps us deliver personalised budget management services. We analyse your spending patterns to provide tailored recommendations for cost reduction and savings opportunities. This analysis happens within our secure systems and helps identify areas where you might optimise your expenses.

We never sell your personal data to third parties. Your financial information remains confidential and is used solely to improve your experience with our budget management tools.

Additionally, we use your information for platform maintenance, customer support, and compliance with Australian financial regulations. When you contact our support team, we may access your account information to resolve issues more efficiently.

3

Information Sharing and Disclosure

syntharivexo operates under strict data sharing principles. We only share your information in specific circumstances and always with appropriate safeguards. Our primary concern is maintaining your trust while providing excellent service.

With service providers who help us operate our platform, subject to confidentiality agreements
When required by Australian law or legal process
To protect our rights, property, or safety, or that of our users
In connection with a business transaction, such as a merger or acquisition

Our service providers include cloud hosting companies, email service providers, and analytics platforms. These partners operate under strict data processing agreements and cannot use your information for their own purposes.

4

Your Privacy Rights

Under Australian Privacy Law, you have significant rights regarding your personal information. You can request access to the data we hold about you, ask for corrections to inaccurate information, or request deletion of your account and associated data.

If you wish to exercise these rights, contact us using the information provided below. We typically respond to privacy requests within 30 days and provide clear explanations of any actions we take regarding your data.

You can also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or adjusting your account preferences. This won't affect essential service communications related to your account.

5

Data Security and Storage

We implement multiple layers of security to protect your information. Our systems use encryption both in transit and at rest, meaning your data is scrambled during transmission and while stored on our servers. We regularly update our security measures to address emerging threats.

Your financial data is stored on secure servers located within Australia, ensuring compliance with local data protection requirements. We maintain backup systems to prevent data loss while ensuring these backups receive the same security protection as your primary data.

We retain your personal information only as long as necessary to provide our services or as required by Australian law. When you close your account, we securely delete your personal data within 90 days, though some information may be retained longer for legal compliance purposes.

6

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and remember your preferences. These small files help us understand how you use our platform and allow features like staying logged in between sessions.

You can control cookie settings through your browser, though disabling certain cookies may limit some platform functionality. We use both session cookies that expire when you close your browser and persistent cookies that remain until you delete them or they expire.

7

Changes to This Policy

We occasionally update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and highlight the updates on our website. Continued use of our services after changes indicates your acceptance of the updated policy.

We recommend reviewing this policy periodically to stay informed about how we protect your information. The effective date at the top of this policy indicates when the current version was last updated.

Privacy Policy